Frequently Asked Questions

• Where are you located?

  We are located in Vancouver, British Columbia, Canada.

• Do you work with clients outside of your local area?

  While we love working with local businesses, we regularly collaborate with clients remotely across Canada and internationally. Our processes are designed to ensure seamless communication and effective project management, no matter where you are.

• What’s your pricing?

  Our pricing is tailored to the specific needs and scope of each project, with projects starting at a minimum of $2,000. We offer customized packages based on factors such as video length, complexity, production requirements (e.g., animations, live-action shoots, studio time), and post-production needs. We recommend scheduling a free consultation so we can understand your goals and provide a detailed, transparent quote.

• How long does it take to produce a video?

  The timeline for video production varies depending on the complexity and scope of the project. A typical corporate video might take 4-8 weeks from initial concept to final delivery. Simpler projects like social media shorts can be quicker, while larger, more complex productions or series may take longer. We’ll provide a detailed timeline during our project planning phase.

• What is your video production process?

  Our process is collaborative and designed for efficiency. It generally follows these key stages:

  1. Discovery & Strategy: We start by understanding your goals, target audience, and messaging.
  2. Pre-Production: This includes scriptwriting, storyboarding, shot listing, casting (if needed), and location scouting.
  3. Production: This is the filming stage, capturing all necessary footage.
  4. Post-Production: We handle editing, motion graphics, sound design, voiceover recording, and color grading.
  5. Review & Revisions: You’ll have opportunities to review the video and provide feedback.
  6. Final Delivery: We deliver your video in the required formats for your chosen platforms.

• Do you provide scriptwriting and storyboarding services?

  Absolutely! We offer comprehensive pre-production services, including professional scriptwriting, detailed storyboarding, and shot-listing. Our team works closely with you to ensure your message is clear, compelling, and visually mapped out before filming begins, saving time and ensuring your vision comes to life.

• Can you help us with video distribution and promotion?

  While our core expertise is video creation, we can certainly advise on best practices for video distribution and promotion across various platforms (e.g., YouTube, social media, your website). For clients requiring a full marketing strategy, we can also offer guidance on optimizing your video for SEO, creating compelling calls to action, and leveraging paid advertising campaigns to maximize your reach.

• What kind of revisions are included in your packages?

  Each project includes a set number of revision rounds (e.g., 2-3 rounds) for both the script/storyboard phase and the video edit. This allows for feedback and adjustments to ensure the final product meets your expectations. Any additional revisions beyond the agreed-upon scope would be discussed and quoted separately.

• How do you ensure our brand messaging is accurately reflected?

  Our process begins with a thorough discovery phase where we dive deep into your brand guidelines, target audience, key messages, and overall marketing objectives. We maintain open communication throughout the project, ensuring that every visual and auditory element aligns perfectly with your brand identity and communication goals. Your feedback is crucial at every stage.